Terms of Service

Last updated: April 2026

Service

BuiltLocal provides website creation and AI receptionist services for local businesses.

Free Preview

Preview websites are provided free for 72 hours. After that, unpaid previews may be removed.

Pricing

Website activation requires a one-time setup fee plus monthly hosting. Current pricing is displayed during checkout.

AI Receptionist

The AI receptionist responds to texts on behalf of your business. While we strive for accuracy, AI responses may occasionally contain errors.

Cancellation

Cancel anytime. Your site and AI number will be deactivated. No refunds for partial months.

SMS/Text Messaging Terms

By providing your phone number and submitting the contact form on builtlocal.io, or by voluntarily requesting text message communication through any channel, you consent to receive text messages from BuiltLocal.

Types of messages: Website preview links, project updates, business communications, and AI receptionist responses.

Message frequency: Varies based on your use of our services. You will not receive recurring marketing messages unless you separately opt in to marketing communications.

Opt-out: Reply STOP to any message to unsubscribe. You will receive a confirmation message and no further texts.

Help: Reply HELP for assistance or contact [email protected].

Message and data rates may apply. BuiltLocal is not responsible for carrier charges associated with text messaging.

Supported carriers: Major US carriers are supported. Carriers are not liable for delayed or undelivered messages.

By submitting your phone number, you confirm that you are the account holder or authorized user of the phone number provided and that you agree to these SMS terms.

Liability

BuiltLocal is not liable for indirect or consequential damages. Total liability is limited to fees paid in the prior 12 months.

Contact

Text +1 (562) 568-5923 or email [email protected].